The car OBD power supply only uses 2 pins for power, but none of communication. Most of the time, it can be cleaned with a bit of contact cleaner or simple alcohol.Įven if the device is working in the car, it doesn't exclude dirty connection. Just like any portable devices like cell phones, USB connections are exposed to the elements and might require a cleaningĪlthough the connector on the TL1000 and the cable are gold plated terminal, salt, dust and other contaminants can degrade the conductivity. The USB driver is the generic USB internal device driver from Microsoft.Īpart from driver problems, there are also bad USB cables, damaged or dirty connections. NOTE This is not a specific driver for the TripLogik. If your Windows version doesn't have a proper update, a "device not found" will show up. If you don't have an internet connection, this might even never work, as Microsoft sometimes relies on external driver updates, The first time you connect the TL1000 to your PC, Windows will look into its own USB driver databaseīe aware that this could take several minutes, (could take up to 5 minutes)
If you have any other devices than a mouse and a keyboard plugged into your PC, including USB hub, we suggest unplugging them before for testing. We always suggest you install the TL1000 Triplogik on your computer BEFORE using it into your car. TEST YOUR DEVICE BEFORE INTALLING IN THE CAR If you plug in the Triplogik for the first time, you should expect the device to appear in your windows USB list within a few minutes.ĭepending on your version of Windows, and if you have all of the latest updates, of it your PC was recently updated.ĭetection can take a long time. The drivers most often affected are the standard Windows drivers and printer drivers making them disappear, or simply disfonctional and need reinstalling. Problems with USB drivers are frequent on microsoft Machines and are usually caused by Microsoft updates. The communication is insured by the standard, default Microsoft USB driver. The TL1000 does NOT use a specific driver. There are many situations a USB connection can go wrongįor more up to date info or if you have Windows 10 please read the following link too Modified on: Tue, 14 Apr, 2020 at 2:20 PM Solution home Answers to your Questions USB USB not connecting, USB not detected, Troubleshooting windows USB
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